Business Terms of Service

Version: 2026-09-17 · Effective: 17 September 2026

These Terms govern business access to the LBM Developments vehicle dismantler and breaker management software supplied by LBM Developments Ltd (“Provider”, “we”, “us”). They apply only where the customer acts wholly or mainly for business purposes.

1. Agreement and authority

The agreement consists of these Terms, the selected order or plan, the Cancellation and Refund Policy, the Data Processing Agreement (“DPA”) and written order-specific terms agreed by us. The account administrator confirms authority to bind the customer. The agreement starts when a trial or subscription is activated.

2. Service and beta status

The Service provides tools for donor vehicles, stock, photographs, labels, listings, orders, invoices, dispatch, users, reporting, vehicle checks, AI-assisted part identification and connected services. During public beta, features may be changed or corrected. We will not materially reduce core paid functionality during a billing period without reasonable notice, except for security, law or third-party continuity.

3. Trials

The seven-day trial requires no payment card and does not convert automatically into a paid subscription. At expiry it may become read-only. Trial data can be exported and is retained for at least 30 days before deletion from active systems unless upgraded or earlier deletion is requested.

4. Subscription, renewal and prices

Paid subscriptions renew monthly until cancelled. The price and plan limits shown before checkout form part of the order. Displayed prices are inclusive. We may change future prices on at least 30 days’ notice, effective no earlier than the next renewal after that notice. Customers may cancel before a changed price takes effect.

5. Payment

Subscription fees are payable in advance through Stripe. Usage credits, hardware, postage and other one-off purchases are charged when ordered. Recurring charges continue until cancellation. Failed or overdue payment may restrict the account after reasonable notice, unless immediate restriction is necessary to prevent fraud or loss.

6. Cancellation and refunds

Customers may cancel through Manage Billing. Cancellation normally takes effect at the end of the paid period and access continues until then. Subscription, credit, postage and hardware refund rules are in the incorporated Cancellation and Refund Policy.

7. Usage credits and paid data

Vehicle checks and Smart Part AI calls use the allowance or prepaid balance shown before confirmation. A credit is consumed only when the provider request succeeds; failed requests should be restored automatically. Results depend on inputs and third-party data and may be incomplete, delayed or inaccurate. They are decision support, not a warranty of identity, title, condition, value, compatibility or saleability.

8. Customer responsibilities

The customer is responsible for accurate data and lawful instructions; checking listings, prices, vehicle information, AI suggestions and labels; controlling users and credentials; maintaining required source records; and complying with laws applying to dismantling, waste, parts, safety, consumer sales, tax, employment, marketplaces and shipping.

9. Acceptable use

The customer must not use the Service unlawfully; upload malicious, infringing or unnecessary special-category data; attempt unauthorised access; interfere with another customer; circumvent security or plan controls; resell access without permission; scrape the Service; or reverse engineer it except where the law cannot exclude that right. We may suspend affected access where reasonably necessary.

10. Customer data and confidentiality

The customer owns its data and grants us a limited right to process it only to provide, secure, support and improve the Service under the Privacy Notice and DPA. Each party must protect the other’s confidential information and use it only for the agreement, except for lawful disclosure or confidential professional advice.

11. Data protection

Each party will comply with applicable UK data-protection law. The DPA applies where we process personal data for the customer. The customer remains responsible for its privacy information, lawful bases and instructions.

12. Third-party services

The Service may connect to Stripe, eBay, WooCommerce, Cloudinary, OpenAI, delivery and data providers. Their terms, charges, availability and technical limits apply. We are not responsible for an external service changing or withdrawing an API, but will take reasonable steps to reduce avoidable disruption.

13. Hardware

Starter Kit and label-holder orders are separate business-to-business sales. Compatibility, delivery, inspection, damage and returns follow the Cancellation and Refund Policy. Risk passes on delivery and title on cleared payment. Non-excludable rights for defective goods remain unaffected.

14. Intellectual property

BrakerBase, its software, architecture, interfaces, documentation and original materials are proprietary to LBM Developments. A subscription grants a limited, non-exclusive, non-transferable right to use the hosted Service internally during the subscription. It does not transfer ownership or source code. Customer data and original customer materials remain the customer’s property.

15. Availability and support

We aim to provide a reliable service but do not guarantee uninterrupted or error-free availability. Maintenance, security work, hosting incidents and third-party failures may affect access. Unless a separate service level is agreed, support is provided on a commercially reasonable basis through sy@lbmdevelopments.com.

16. Warranties and reliance

We will provide the Service with reasonable care and skill. To the fullest extent permitted by law, other implied warranties are excluded. The Service does not replace professional accounting, tax, legal, regulatory, vehicle-safety or engineering advice. The customer remains responsible for commercial and safety decisions.

17. Liability

Nothing limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of title, or liability that cannot lawfully be limited.

Subject to that, neither party is liable for indirect or consequential loss, or loss of profit, revenue, anticipated savings, goodwill or opportunity. Our total aggregate liability in a rolling 12-month period is limited to subscription and usage fees paid or payable in that period. This does not reduce valid payment obligations or liability for misuse of the other party’s intellectual property or confidential information.

18. Suspension and termination

Either party may terminate for material breach not remedied within 14 days after written notice, or immediately for insolvency, fraud, serious security misuse or an irremediable breach. We may suspend only access reasonably affected while investigating. Accrued payment obligations survive.

19. Data export and deletion

Customers should export records before access ends. After termination operational data remains available for 30 days, then is deleted from active systems within a further 30 days. Encrypted backups expire within 90 days. Legal, accounting, fraud-prevention and dispute records may be retained under the Privacy Notice.

20. Events outside reasonable control

Neither party is liable for delay caused by events outside reasonable control if it reduces the effect and resumes promptly. Payment already due is not excused.

21. General

Neither party may assign without written consent, not unreasonably withheld, except to an affiliate or with substantially all relevant business assets. We may use subcontractors while remaining responsible. Breach or termination notices must go to the account email or sy@lbmdevelopments.com. Delay is not waiver; invalid provisions are severed; no third party has rights under the Contracts (Rights of Third Parties) Act 1999; and the agreement is the entire agreement, excluding fraud.

22. Governing law

The agreement and non-contractual disputes are governed by the law of England and Wales, whose courts have exclusive jurisdiction.

23. Changes and contact

Material changes will be versioned and notified before they take effect. Continued paid use may require acceptance. Contact: LBM Developments Ltd, company number 17077349, Holly Hall Farm Trentside Scunthorpe DN17 3EF. Email: sy@lbmdevelopments.com.